Due to the COVID-19 situation, BBI Insurance is working remotely to take care of all your insurance needs. Our physical location will be closed until further notice, but we are still open remotely through the website payments, email and phone. If you have any questions on how to make your payments or changes to your policies please contact your insurance company directly. We will be able to take calls for questions and changes during normal business hours Monday – Friday 9:00am-5:00pm. If you need an insurance quote we will be able to quote your insurance needs here at our website or over the phone. All quotes placed on our website come directly to our emails and will be handled immediately during business hours. Most importantly we want you, our customers, to stay safe and healthy and apologize for the inconvenience, but want to do all we can to limit the stress this is causing for all of us.

Direct Company Numbers for Accounting/Billing/Payments 

  • Trexis –   1-877-384-7466  –    8:30am – 6:30 pm Mon.- Fri. 
  • Bristol West –  1-855-319-7763   –  8am – 6pm Mon.- Fri. 8am – 5pm Sat 
  • Progressive –   1-800-876-5581  –  24hrs 7days 
  • National General – 1-877-468-3466  – 8am – 9pm Mon. – Fri.  9am – 7pm Sat 
  • Gainsco –  1.866.GAINSCO (424.6726). –  9am to 9pm Mon. – Fri. 
  • Nationwide – 1-800-282-1446 24hrs 7day  Text payments – text “PAY” to 245569 
  • Travelers –   1.800.842.5075  –    24hrs 7 days 
  • Unique  –    1-866-426-8842   

Who we are…

The best we can do is size up the chances, calculate the risks involved, estimate our ability to deal with them, and then make our plans with confidence. – Henry Ford

BBi Insurance is here to help you do just that! We work closely with you to size up the potential risks for your most valued property and investments like home, autos, businesses, business property, recreational vehicles, boats, motorcycles and antiques. We calculate the costs associated with those risks and then provide you with the best insurance options available to cover your family, property and investments. You will leave confident knowing that BBi Insurance has you covered, so you can enjoy the little things in life while we cover the big things.

We are a locally female owned business in the Knoxville area serving all of East Tennessee. What sets us apart from other companies is our ability to service all customers no matter their needs, even if you have been turned away from other companies we can help! SR-22’s we have them and are ready to help you through the process.

Home, Auto and Commercial Companies we use:

Progressive, Travelers, Gainsco, Tower Hill, National General, RPS, Trexis, Bristol West, Safeco, Hiscox, Hagerty, Allstate, Unique, Grange, Liberty Mutual, Nationwide, Hartford, Stillwater, Kemper, MetLife, DairyLand, Guard, GuideOne, American Resources, Dovetail, Main Street America and Encompass